Shipping policy

At Baby Lyra, we’re dedicated to providing an exceptional shopping experience for our UK customers — including fast, reliable, and transparent delivery. We offer free shipping on all orders within the United Kingdom, with no minimum spend required.

Shipping Locations

This shipping policy applies to orders shipped exclusively within the United Kingdom.

Delivery Times

Estimated delivery times are as follows:

  • Order cutoff time: 5:00 PM (GMT). Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1 to 2 business days (Monday to Friday). Once processed, your order will be shipped via one of our trusted carriers.
  • Transit time: 6 to 8 business days (Monday to Friday).
  • Estimated total delivery time: 7 to 10 business days.

Carrier Services

We proudly partner with the following reliable carriers for deliveries within the United Kingdom:

  • Royal Mail
  • DHL
  • FedEx

Shipping Costs

Free Shipping: All orders within the United Kingdom qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We’ll work with our carriers to resolve the issue promptly and ensure your order arrives safely.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Questions?

Visit our FAQs page or contact our customer service team.

Contact Information