Terms of Service

TERMS OF SERVICE OVERVIEW This website is operated by Baby Lyra. Throughout the site, the terms “we,” “us,” and “our” refer to Baby Lyra. Baby Lyra provides this website and all related information, tools, and services to you, the user, on the condition that you accept the terms, conditions, policies, and notices described here. By visiting our website and/or purchasing something from us, you are engaging in our Service and agree to be bound by these Terms of Service (“Terms”). These Terms apply to everyone who uses the site, including browsers, vendors, customers, merchants, and content contributors. Please read these Terms carefully before accessing or using our website. By doing so, you agree to be bound by them. If you do not accept these Terms, you must not access the site or use our services. Any new features or tools added to the store will also fall under these Terms. The most current version can always be found on this page. We may update or modify these Terms at any time by posting changes to the website. It is your responsibility to check for updates; continued use of the site after any change means you accept the revised Terms. Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you. SECTION 1 – ONLINE STORE TERMS By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site. You must not use our products for any unlawful or unauthorised purpose, nor violate any applicable laws (including copyright laws). Transmission of worms, viruses, or any destructive code is strictly prohibited. Any breach of these Terms will result in immediate termination of your access to our Services. SECTION 2 – GENERAL CONDITIONS We reserve the right to refuse service to anyone, at any time, for any reason. You acknowledge that your content (excluding payment details) may be transmitted unencrypted across networks and adapted to meet technical requirements. Payment information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission. Headings in this agreement are included for convenience only and do not limit or affect the interpretation of the Terms. SECTION 3 – ACCURACY OF INFORMATION We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material here is provided for general information only and should not be used as the sole basis for decision-making. You use the information on this site at your own risk. Certain historical information may appear on the site and is provided for reference only. We may change the content of the site at any time but are under no obligation to update it. You agree it is your responsibility to monitor any changes we make. SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES Prices for our products may change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable to you or any third party for such modifications, price changes, or discontinuation of the Service. SECTION 5 – PRODUCTS OR SERVICES Certain products or services may be available only online through our website. These may have limited quantities and are subject to our Return Policy. We make every effort to display product colours and images accurately; however, we cannot guarantee your device’s display will be exact. We may limit sales of our products or services to any person, region, or jurisdiction and may do so on a case-by-case basis. All descriptions, pricing, and availability are subject to change at any time at our discretion. We do not guarantee that the quality of any products or services will meet your expectations or that any errors in the Service will be corrected. SECTION 6 – BILLING AND ACCOUNT DETAILS We may refuse any order you place. We reserve the right to limit or cancel quantities purchased per person, household, or order — including orders using the same account, card, or address. If we make a change or cancel an order, we may notify you using the email, billing address, or phone number you provided. We may also restrict orders that, in our view, appear to be made by resellers or distributors. You agree to provide accurate, complete, and current purchase and account information for all orders and to update your details promptly as needed. Please refer to our Return Policy for more information. SECTION 7 – OPTIONAL TOOLS We may provide access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools “as is” and “as available,” without any warranties or conditions of any kind. We are not liable for your use of optional third-party tools. Any use by you of these tools is entirely at your own risk, and you should ensure you understand the terms under which they are provided by the third-party supplier. Future new services or features introduced on the website will also be subject to these Terms. SECTION 8 – THIRD-PARTY LINKS Some content, products, and services available through our Service may include materials from third parties. Links to third-party websites may direct you away from our site. We are not responsible for examining or evaluating their content or accuracy and accept no liability for any materials, products, or services offered by third parties. We are not responsible for any loss or damage arising from your dealings with third-party websites. Please review their policies and terms carefully before engaging in any transaction. Any concerns or claims regarding third-party products should be directed to the relevant third party. SECTION 9 – USER COMMENTS AND FEEDBACK If you send us submissions (for example, competition entries) or voluntarily provide creative ideas, suggestions, proposals, or other materials (“comments”), you agree that we may use, edit, copy, publish, and distribute such comments at any time, without restriction or compensation to you. We may, but are not obliged to, monitor or remove content that we consider unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that infringes any party’s rights or these Terms. You agree your comments will not violate any third-party rights (including copyright, trademark, or privacy rights) and will not contain unlawful, abusive, or harmful material. You must not use a false identity or mislead us or others as to the origin of any comments. You alone are responsible for the accuracy and legality of anything you post. SECTION 10 – PERSONAL INFORMATION Your submission of personal information through the store is governed by our [Privacy Policy]. SECTION 11 – ERRORS AND OMISSIONS Occasionally, information on our site or Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors, update information, or cancel orders if any detail in the Service or related website is inaccurate, without prior notice (including after an order has been submitted). SECTION 12 – PROHIBITED USES In addition to other restrictions set out in these Terms, you must not use the site or its content: (a) for any unlawful purpose; (b) to solicit others to engage in illegal acts; (c) to violate any local, national, or international law; (d) to infringe our or others’ intellectual-property rights; (e) to harass, abuse, insult, harm, defame, intimidate, or discriminate against any person or group; (f) to submit false or misleading information; (g) to upload or transmit malicious code or viruses; (h) to collect or track personal information of others; (i) to spam, phish, crawl, or scrape; (j) for obscene or immoral purposes; or (k) to interfere with or bypass security features of the Service or related sites. We reserve the right to terminate your access for breaching any of these prohibitions. SECTION 13 – WARRANTIES AND LIABILITY We do not guarantee that the Service will always be uninterrupted, timely, secure, or error-free. Your use of the Service is at your own risk. To the fullest extent permitted by law, Baby Lyra, its directors, employees, affiliates, and suppliers shall not be liable for any injury, loss, claim, or damages of any kind arising from your use of the Service or any products obtained through it. SECTION 14 – INDEMNIFICATION You agree to indemnify and hold harmless Baby Lyra and its affiliates, officers, directors, agents, contractors, suppliers, and employees from any claim or demand (including reasonable legal fees) arising from your breach of these Terms or violation of any law or third-party rights. SECTION 15 – SEVERABILITY If any provision of these Terms is found unlawful or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the invalid portion will be deemed removed. This will not affect the validity of the remaining provisions. SECTION 16 – TERMINATION All obligations and liabilities incurred prior to termination shall survive termination of this agreement. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website. If we believe you have violated these Terms, we may terminate this agreement without notice and deny you access to our Services. You will remain responsible for all amounts due up to the termination date. SECTION 17 – ENTIRE AGREEMENT Failure by us to enforce any right or provision does not constitute a waiver. These Terms, along with any policies or operating rules posted by us on this site, represent the entire agreement and understanding between you and Baby Lyra and supersede any prior agreements or communications. SECTION 18 – GOVERNING LAW These Terms of Service and any separate agreements by which we provide services are governed by and construed in accordance with the laws of England and Wales. SECTION 19 – CHANGES TO THE TERMS The latest version of the Terms of Service is always available on this page. We may revise or update them at any time, and it is your responsibility to review changes periodically. Continued use of our website after updates are posted constitutes acceptance of the revised Terms. Contact Information: Store Name: Baby Lyra Address: SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL HONG KONG. Email: support@babylyra.com Phone: +447782259949 Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (GMT)